Jennifer Kellum ~ Moments of Magic Travel Planner Jacksonville North Carolina


Jennifer, a travel concierge specializing in Disney Destination Vacations from North Carolina, is a former middle school teacher and mother of two boys, Mason and Jackson. She fell in love with Disney after experiencing it through the eyes of her first son. After making the decision to beJennifer Pirate Adventure a stay-at-home mom, Jennifer mastered the art of traveling to Disney with a plan and believes wholeheartedly that Disney does not have to be a “once in a lifetime” experience.
Jennifer has traveled to Disney World countless times, has visited Disneyland, and has cruised on Disney Cruise LJennifer and Mickey Mouseines.

She has also participated in several runDisney events. Jennifer decided she wanted to be a Disney travel agent after successfully planning dozens of trips for friends and family. It brings her joy to see a client love the very place she calls HOME!

Contact Jennifer

What Jennifer’s Clients Think About Her!

  • Freddie H. ~ North Carolina

    Thank you for everything we had a wonderful time. I appreciate your help and look foreward to you helping us in the future. Truly was an outstanding trip!!

  • Dawn P. ~ Virginia

    Hello Leslie,

    I understand you are the agency owner for Moments of Magic Travel and I wanted to let you know about a recent experience I had with one of your agents.  Jennifer Kellum is what I now refer to as 'the Disney Whisperer' as she was an incredibly talented resource for me and my old friend as we planned a recent whirlwind trip to get to 4 parks in 4 days with our respective daughters ages 7 and 8.  Jennifer was such an impressive talent I have been in awe of what she pulls off not only in the outcome of the itinerary of the trip but in her communication skills and her dedication to the position.  She has so many attributes that make her terrific at what she does. Her responsiveness and availability were above and beyond what anyone could expect.  Her thoroughness is off the charts and the detail orientation she has is a quality I imagine your agents need as baseline, but ideally she could set that bar for world-class vacation planning.

    I already recommended her and your agency to friends considering a trip in the coming months/years.

    Wanted to share with you directly my feedback and hope it helps in some way for recognition of a truly deserving talent in your midst.


  • Casey B. ~ Bethesda, MD

    Hi Jennifer,

     I wanted to thank you again for your help with our trip!  My husband hates planning, so he literally knew nothing about the trip.  He just shows up and follows directions on what to do;)  He kept saying how incredible it was we weren't waiting in lines, he loved all the rides/shows you chose for us to do. The food selections as well.  Since you had kept me informed along the way, I had an idea of what was coming, but he thought we'd paid something extra to be VIPs in the park or something since everything was such a breeze 😉  I have been recommending you to everyone, so hopefully you get some referrals too!
  • Janice O. ~ Fort Wayne, Indiana

    Jennifer, Your the BEST! Our 1st day in Disney was more than I expected. Thanks to you! While awaiting at the airport, our Air Line made the announcement that our flight had been cancelled. When you were informed of this, you worked diligently and had us on another Air Line within two hours. You also rebooked our dinner reservation and all of our fast passes for that day. We kept to the original itinerary without losing anything. The MAGIC just continued throughout our week. Our room and our all dinner reservations were over the TOP! I wouldn't have changed anything, except for a longer stay. I'm a 100% Disney fan now! I LOVE Disney and will go back every year. But even more so is because of your customer service and dedication that made everything MAGICALLY happen and come true!!!


  • Shawn B. ~ North Carolina

    Hello Jennifer,
    I hope this finds you doing well and having a great New Year!!

    We want to thank you for providing us with a magical vacation! We spoke to many other guests that were lost and wandering around frustrated. We had an itinerary that lead the way for us and provided us flexibility and structure so that we could be on vacation and enjoy our time! We appreciate all of the time and effort you put into to making our vacation special for all of the members in our families! You rock at this magical moments gig!!!


  • Brenda W. ~ North Carolina

    Jennifer Kellum was so much help and a pleasure to work with every stage in our planning of our trip to Disney World. We went in August 2014 and had the best time. She took all the stress of planning upon herself and planned it just the way we wanted it. Jennifer went to great lengths to attend to everything... down to the smallest of details. I celebrated my birthday while at Disney in which she remembered and sent me a birthday wish. It was great getting it with the other wishes that came in that day. We will go back and we will use Jennifer again.

  • Kathleen S. ~ Florida

    We were so lucky to have Jennifer with Moments of Magic help plan our Disney trip.    Although I had been as I child, it was a first time trip for my husband and children and I would have never been able to navigate the parks, fast passes, dining reservations, etc without her help.  All of her advice and recommendations for our family were spot-on and made our visit very stress-free.  Seeing our children's faces as they met some of their favorite characters is something my husband and I will not forget.  It was truly magical for them.   I would recommend Jennifer/Moments of Magic Travel in a heartbeat to my friends and family when they need to "make all their dreams come true!"   K.S.

  • Jennifer M. ~ Jacksonville, North Carolina

    My kids first visit to Disney World was bound to be great! Of course it was…this is the Happiest Place on Earth after all…is it not? Who knew that booking with Jennifer Kellum at Moments of Magic Travel would add a little “pixie dust”??? I cannot say enough great things about her. From Fast Passes and magical gifts to breakfast with Stitch (one of both my kid’s faves!), each day of our trip held its own enchantment. And this doesn’t even begin to cover everything. Thank you, Jennifer for “waving your magic wand” over our family’s vacation. It was a trip we will ALWAYS remember. (can’t wait to book another one

  • Liz B. ~ North Carolina

    We have recently come back from our Disney Family vacation. Our trip was amazing and I can not stop thinking about how much fun we had. Jennifer Kellum booked and planned our trip for us. Jennifer is absolutely amazing - I can not say enough great things about her ( she is the main  reason our trip was so fantastic). I will use her every time. I am extremely busy and didn't have a lot of time to research and plan our meals, fast passes, iternary, etc. Jennifer is so meticulous and the package she presents you for your trip is unlike any other I have ever seen. We had a day by day itinerary which included our meals, fast passes, events for the day and ideal course of events for the day for shows, rides, etc based on wait times. If you are looking for a well planned, no stress, and fun family vacation I highly recommend Jennifer Kellum. I give her my highest recommendation ( that is saying a lot because I am a picky person) 🙂 Thank you Jennifer for making our family vacation so memorable and amazing. You are truly amazing at what you do!! Looking forward to working with you again on our next trip

    Thank You,


  • Betsy W. ~ Okinawa, Japan

    I grew up in Florida and have been to Disney World more times that I can count.  I have gone with my family, with my husband, with school trips, with Church trips....everything.  But our last trip there was, BY FAR, the easiest and most enjoyable Disney experience yet.  Jennifer took care of so many details that I did not even think about.  She not only booked our dining reservations for us, she gave us recommendations on where to eat with the kids, without the kids and even where to take the kids for Disney's drop in childcare.  She was able to give me quick descriptions about our lodging choices which made our selection easy (and she was right, our kids LOVED the water slide at the Wilderness Lodge).  But my absolute favorite thing that she did for us was make an itinerary for each day.  After going over which rides and attractions we wanted to do and which ones we didn't, she gave us a minute by minute timeline for each park.  I was curious as to how it would really work and it was amazing.  I have never, ever, accomplished so much while in the parks.  And I loved that she took into account things like how fast we could get around with little ones, when they would be hungry and even when to schedule our water rides (I've made the mistake of doing them early in the day before so putting them last was fantastic).  I have already recommended her to many people and will continue to do so.  She made our trip absolutely fantastic!


  • Ashley S. ~ Jacksonville, NC

    To Whom It May Concern,

    2014 was a magical year for our family!  We took our 5 year old and 2 year old to Disney World for the first time!  Our trip was perfectly planned out thanks to Jennifer Kellum of Moments of Magic Travel!  What a gift she was to our family!  From asking all the right questions, to creating a thorough itinerary, to all her insights and tips, we couldn't have asked for a smoother, more relaxed week!  Jennifer was so easy to work with and went above and beyond to ensure the trip fit our specific family needs!  Thank you Jennifer for helping us make so many magical memories!  We will definitely be planning another trip with Jennifer soon!


  • Amy M. – North Carolina

    Being so overwhelmed by all of the information about planning a trip to Disney World, my neighbor suggested I talk to Jennifer Kellum of Moments of Magic Travel (MOMT), to get some help with planning my family's trip to Disney World. I can not thank Jennifer enough as we had the most seamless and enjoyable trip we could have ever dreamed of! It is amazing to me that Jennifer and MOMT did so much work for us for free! They are truly an extension of the magical experience we had in Disney World- from finding us the best deal based on our wishes, detailed planning and an itinerary that was so helpful! We experienced far more than any of my relatives and friends have experienced with their own planning or travel agent. Thank you so much- you will never know how much this trip meant to us and how lucky we feel to have found you!

  • Lesley A. – North Carolina

    I will forever be grateful to you for all the work and help you provided for our recent trip to Disney. You went above and beyond to help make this a truly memorable trip for my boys: the itinerary you provided was perfect and invaluable (waiting times, which attraction to go to next, meal suggestions..everything was planned to help maximize and utilize our time), getting up at 6:00 in the morning just to book my fast passes, insider tips, and being there to contact you while on our trip, etc. I will never forget the look on my boys faces as they experienced Disney for the first time. Last night my youngest, who I thought was in bed asleep, came to me and said, "Mommy, you see that tear in my eye, do you know why it is there? Because I want to go back to Disney World." You truly made this magical for all of us! Thank you Thank you Thank you!


  • Kim- North Carolina

    Dear Jennifer,

    I cannot thank you enough for the terrific advice and insight you gave our family for our Disney trip! This was our first time to Disney in over 25 years and we would have been completely overwhelmed by the planning and navigation had it not been for your insider information and tips! I felt very blessed to have contact with you even while inside the parks each day. Your advice about what order to plan rides and what places to seek out first were spot on! You have found your calling in this career and I wish you all the very best! Love, Kim


  • Beth J. – North Carolina

    Jennifer thank you so much, we will never forget the look on our youngest child's face when she saw the Disney castle for the first time. It was like a dream had become reality. To experience this as a family made it all the more special.

  • Kara R. – North Carolina

    Thank you Jennifer Kellum for all your Disney expertise! We are having a blast this week in Disney! All your recommendations and suggestions have been spot on and has definitely helped to make our week even more magical!

  • Katherine P. – North Carolina

    Jennifer thank you, thank you, thank you for all your help with our Disney trip! We are so excited & know we are going to have such a memorable time thanks to all of your advice. You're the best! By the way, I shared your name with a couple of my friends who are planning Disney trips....told them they should definitely contact you for your expertise 🙂 Thanks again!!