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Information For Our Guests…

Today our Moments of Magic Travel Concierge is communicating important updates and information to our guests. We are pleased to share this information with you and are here to assist with all of your vacation planning needs. Now more than ever we encourage you to rely on our knowledge, experience, and expertise for all of your travel needs. We are here to guide you every step of the way and as always, our services are completely free of charge!

Greetings Jones Family!

The purpose of this email is to provide you with the latest details released by Disney regarding their planned reopening. Disney has proposed a phased re-opening plan beginning July 11th, 2020! While this is very exciting news, I want to ensure that you are aware of some important information regarding several changes that will impact your reservation prior to arrival, as well as changes that can be expected during your vacation. Please know that your vacation planning is very important to me and I am available to answer any questions you may have after reviewing this information. I plan to follow up with you via phone to assist you in making an informed decision regarding your 2020 Walt Disney World travel plans.

Disney is excited to begin welcoming guests on July 11th at Animal Kingdom and Magic Kingdom parks, and on July 15th at Hollywood Studios and EPCOT. This opening is pending approval by the state of Florida and comes with many changes to park operations such as:

  • Temporary suspension of fireworks, parades, Extra Magic Hours, and character meet-and-greets.
  • Masks will be required for ALL guests ages 2+ throughout the theme parks and resort common areas.
  • Final Payment for your vacation package is currently due 7 days prior to arrival (vs 30 days)
  • A new Park Reservation System will be implemented in order to manage access to each of the Walt Disney World Theme Parks. To enter a park, both a park reservation and valid admission for the same park on the same date is required. More information will be released soon.

I encourage you to view other important facts about changes to safety precautions and park operations by clicking on this link.

Additionally, at this time Disney has made the difficult decision to cancel ALL existing Dining Plans, dining reservations, FastPass+ reservations, as well as other  experiences. No new resort reservations or ticket sales may be made at this time, and guests with existing package reservations that include a dining plan will be refunded for their dining plan. Pre-existing ticket and resort reservations WILL remain in place at this time.

With all of this in mind I want to emphasize the following details:

  • Disney will reopen dining and experience bookings with more limited numbers closer to when the parks reopen. They will also shift from a 180-day booking window to a 60-day booking window for dining and experience bookings going forward.
  • When reservations for dining and experiences resume, guests with PREVIOUSLY EXISTING reservations will have the priority to rebook. 
  • Guests with EXISTING resort reservations will have PRIORITY access to the new Park Reservation System when it becomes available. 
  • Initially, theme park capacity will be significantly limited and admission will be granted by reservation only. Theme park reservations will be limited due to attendance limitations and will be subject to availability. 

I recognize that this a great deal of information, and that some of it may be challenging to receive. Please know that our Disney partners are making adjustments based on their response to these uncertain times. More details, as well as any new information, can always be found on the Moments of Magic Travel Blog, or on our company Facebook page. Please feel free to contact me direct at any time with questions about your vacation. I sincerely appreciate your support and look forward to helping make your travel experiences now, and in the future, magical and memorable!

In health,

Disney Cancels All Dining Plans- and MORE!


Disney has just provided the following information regarding cancellations and changes effective today- May 28, 2020:

-Beginning today May 28, 2020, all dining reservations, experience bookings, Disney®️ dining plan and FastPass+ selections will be cancelled through the end of the year.

-Guests with existing Resort reservations will have priority access to the new park reservation system when it becomes available!

– Disney will reopen dining and experience bookings with more limited numbers closer to the park re-opening.

-Disney will shift from a 180-day advance booking window to a 60-day advance booking window for dining and experiences going forward.

-Extra Magic Hours have been suspended until further notice.

-If you purchased a Disney dining plan and tickets for dates between May 28, 2020 and December 31, 2020, you will receive an automatic cancellation and refund of your Disney dining plan.

-If you booked a Disney Resort Hotel reservation with a Free Dining package for dates between May 28, 2020 and December 31, 2020, you will receive an automatic cancellation of your Disney dining plan and will receive a special 35% room discount!

NOW MORE THAN EVER you need the experience, guidance, and expertise of Moments of Magic Travel Concierge!
Moments of Magic Travel is committed to providing up-to-date, accurate information regarding the travel industry and Disney Theme Parks, and will continue to monitor and evaluate the effects of COVID-19. Please stay tuned for more details and let us be your reliable source for expert Disney travel plans and all Disney travel information and updates.

Stay up-to-date with the latest Disney announcements via our Facebook page. Find more Disney magic on our Instagram Page and twitter account- @findmagic

Top 10 Tips for First Time Walt Disney World Guests

Post by Moments of Magic Travel Concierge Jen Feener

Does the thought of a Disney vacation make you nervous? Are you worried about not knowing where to start or what to do? Nervous about where to stay or how to book a FastPass? Read on for some of our top tips for first time guests to Walt Disney World and, when you are ready- give us a call to book your magical vacation– our services are 100% complimentary!

10) Stay on property

Though this could easily be further down on the list and closer to one of the most important tips for your first visit, many of the following tips are only available to guests who stay on property, so alas, your #10 tip! Disney offers more than 25 different hotels that are broken down into various categories according to price (value, moderate, deluxe, and deluxe villas). Staying on Walt Disney World property puts you that much closer to the magic, provides you with extra benefits, and presents you with even more hidden Disney magic. Each hotel is themed differently, so find the one that fits you and your party the best and book your stay!

9) Try ALL forms of Disney Transportation

In order to take full advantage of all the transportation opportunities Disney has to offer, you must be staying at a WDW resort. Rather than paying for parking and waiting in long traffic lines, opt for the complimentary buses, monorail, ferry, walkways, and magical express. Each form of travel is unique and serves as a great way to both start and end your magical days at WDW! Disney buses pick up from every resort and arrive every 15 minutes or so. They start running before parks open and drive all day until after parks close. The monorail is a must ride for your first visit as it is an attraction within itself! Another neat option is the ferry between some of the resorts and Magic Kingdom. Lastly, start your vacation the right way and let Disney’s Magical Express pick up your bags from baggage claim once you arrive at Orlando International Airport. Hop on that motor coach and head right to the parks, there’s tons to see and do!

8) Extra Magic Hours & Fast Pass

With so much to see and do, plus the benefit of being a WDW resort guest, be sure to take advantage of Extra Magic Hours and Fast Pass Times. Every day one of the four main parks either opens up to 1 hour early or stays open up to three hours late. Only guests staying in a WDW resort can take advantage of these times when crowds are minimal! Use this time to see the wild animals roaming the savannah after their morning stretches, ride the Tower of Terror before the wait time climbs to 2 hours, or stroll down Main Street USA and window shop without the crowds and endless strollers!

7) Park Hop!

Adding the Park Hopper option to your Magic Your Way Base Ticket is truly a personal preference, but I would advise that you do! When vacationing to WDW you can either plan every minute of your vacation or agree to be flexible, but either way, the ability to travel from park to park to help with either schedule will make your vacation much less stressful and far more magical! I can’t tell you how many times we woke up to catch the first Kilimanjaro Safari ride, but then wanted to see the Wishes Nighttime Spectacular before bed that same night. On a first time trip, it might seem overwhelming and you might be sitting there saying: “This is crazy- one park per day is far more than enough, Disney offers so much!”, but I find the park hopper option to be far less overwhelming. When on vacation, one is supposed to be relieved of all stress, free of all plans, and in favor of spontaneity. Be spontaneous and hop!

6) Visit the Magic Kingdom over 2 days (There’s far too much magic for only one day!)

Given that the park is broken into different lands (Tomorrowland, Fantasyland, Adventureland, Frontierland, and Main Street USA) it’s almost as if this park is really 5 parks in one. Thus, the more time you can spend here the better. Strolling through the shops on Main St. and watching the parade that rides down the street as well, can easily eat up a solid chunk of your afternoon. Pending ride wait times and if you enjoy a sit down meal or not, no matter how early you enter, or how late you stay, Magic Kingdom deserves at least two days. Just think, this was Walt’s dream and the very first part of the Walt Disney World grounds. Plus the castle serves as the iconic staple of all things Disney. All first-timers should truly immerse themselves in all the magic that the Magic Kingdom has to offer. Don’t rush through it!

5) Bring your own snacks and drinks but splurge on a Main Street Treat!

When you’re waiting for the parade to start (as it is suggested that you find your spot along the parade route at least thirty minutes before it is to begin) enjoy a delicious treat from one of the many shops and snack stands. Disney allows guests to bring in their own snacks and refillable water bottles, but the Mickey ice cream bars, Dole Whips, or anything from the Main Street Confectionery will appeal to your taste buds and please your tummy, just as much as a honey jar does for Winnie the Pooh!

4) Slow Down & Take Part in Character Meet and Greets

It doesn’t seem possible to visit Walt Disney World without meeting Mickey Mouse? What about his sweetheart Minnie Mouse? Or his friends Goofy, Pluto, Cinderella, Winnie the Pooh, and Donald Duck? Though the lines may often seem long, there is nothing better than interacting with the characters that roam the parks—this is when the magic truly comes to life. Take a picture with Donald Duck wearing his sombrero in the Mexico pavilion of Epcot; meet Rafiki in the jungle at Animal Kingdom; high five Sully and his pal Mike Wazowski on the Laugh Floor in Hollywood Studios; or spend some time chatting with the princesses in Princess Fairytale Hall in the Magic Kingdom. Hugs are free, autographs are unique, and interactions with all of Disney’s characters, whether you are young or old, last a lifetime!

3) See the Shows & Parades

Festival of Fantasy Parade, Happily Ever After Spectacular, Illuminations, and Fantasmic- just to name a few! Walt Disney World prides itself on all the intricate details it employs for the fantastic, heart-pumping, ear-to-ear smiling, sing along shows and parades throughout each park everyday. Take a break from the sun, find some shade, sit back and relax. Immerse yourself in Disney Entertainment. Without it, no first time visit is complete.

2) Timing is Everything…On many different accounts!

First things first, plan the proper length of stay for your visit. My suggestion is at least a week, but of course that decision is up to you! Don’t try to cram all four parks into a 3-day visit. It’s just not worth it. In addition, plan your first visit for the right time of year. Take into account all factors including what works best for you and your family, but also weather, crowd control, and WDW specials and promotions.

Next, once visiting WDW, timing continues to be everything. Save valuable time as you venture through the parks by using your time wisely. Eat your meals during non-meal times, either earlier than normal or after the rush; ride the most popular attractions during major parade times or fireworks shows; take breaks during the middle of the day and go swimming in your resort pools or enjoy a nap to recharge! And try not to rush through the parks. Slow down, you’re on vacation in the most magical place on earth! Enjoy every moment!

1) Allow the magic to erase your fears!

2, 10, 14, 27, 42, 60, 75…no matter your age, Walt Disney World is a place for you to always feel like a kid. Allow the magic to erase all of your fears. Celebrate your first visit, and every consecutive visit afterwards, by releasing all your fears and fully embracing the most magical place on earth! Conquer your wardrobe fears and wear something that you wouldn’t think to in your “normal” life. Embrace your inner child and break out that Goofy t-shirt. Or, buy yourself your first official pair of Mickey ears, in whatever style suits you best, and wear them around the parks for a full day, at least. Conquer your fear of heights and free fall 13 stories on Hollywood Studios’ Tower or Terror or face the Yeti on Animal Kingdom’s Everest. Conquer your fear of the dark and ride Aerosmith’s Rockin’ Rollercoaster at Hollywood Studios or Space Mountain at Magic Kingdom. Conquer your fear of all things haunted by gliding through the Haunted Mansion. Conquer your fear of stage fright and bright lights by volunteering to be an extra in the Indiana Jones Stunt Spectacular show at Hollywood Studios. Conquer your fear of singing and dancing in public by singing along and dancing to the beat at Animal Kingdom’s Festival of the Lion King or any of the shows on the stage at Cinderella Castle in Magic Kingdom. Lastly, conquer your fear of the unknown by allowing the magic to take control and see what Walt Disney World has in store for your very first visit!

Most of all, get that trip booked and enjoy your magical first time at Walt Disney World! What’s your favorite tip when vacationing in Disney? Connect with us on Facebook or Instagram and tell us about your magical plans!

Transportation Thursday at Walt Disney World Resort and Parks

Post by Moments of Magic Travel Concierge Jen Feener-

Did you know that there many forms of transportation available to you throughout the Walt Disney World resorts and parks to help you get from Space Mountain to Expedition Everest- and everywhere in between- in magical Disney style?

✈️ Transportation actually begins right when you land at MCO airport via Disney’s Magical Express! Head to side B level 1 to catch the Magical Express coach bus to your resort.

🚌 Air-conditioned Disney Resort buses run from all Disney resorts to each of the theme parks. They begin running 1 hour before park opening to maximize your time! Keep in mind sometimes these buses will fill up so standing room may be required! Also note: strollers must be collapsed and tucked aside when riding.

🚝Disney’s monorail system can be utilized to access deluxe Magic Kingdom resorts, Magic Kingdom, EPCOT, and the Ticket and Transportation center. This ride is ideal for sleeping children as strollers don’t need to be put away!

⛴Disney’s Seven Seas Lagoon features boat access for transportation to and from Magic Kingdom and the Magic Kingdom Resorts. Take in the fresh water breeze to stay cool as your peaceful ride on the water takes you to even more magic that awaits.

In addition, Disney’s new Minnie Van 🚐 service takes guests anywhere on property for a minimal fee of $25 each way. This service can fit up to 6 guests, comes complete with a car seat if needed and will provide you magical door to door service with an amazing cast member as your personal guide. It is also available for an additional fee to and from MCO- Orlando International Airport!

Additional forms of transportation include the Magic Kingdom’s Railroad 🚂 to take you around this park, stroller rentals at each park, and lots of resort bikes 🚲, and resort boat rentals to keep you moving about the Walt Disney World property.

What’s your favorite way to get around when vacationing in Disney? Connect with us on Facebook or Instagram and tell us about your transportation plans!


Follow Us On A 7-Night Sailing Aboard The Disney Fantasy!

Have you ever wondered what it is like to sail aboard a Disney Cruise ship? Our Agent Rachel Grimes is currently onboard the Disney Fantasy and is journaling her entire voyage! Come join us in our Facebook Group- Disney Moments Of Magic to read about her entire journey, ask questions and see firsthand photos of this incredible ship! 10170826_10202308178318318_3746406450939692123_n
Here are excerpts from her first and second days aboard this incredible ship:

Disney Fantasy Day 1
Started off the day early with a yummy breakfast at the resort before heading to front to check out and wait for our shuttle to arrive. The kids and I were so excited I cried. Mushy mommy!! We arrived at the terminal and couldn’t stop taking pictures. I took 50 already and the day isn’t over. Enjoyed the sail away party and Austin danced his butt off. Then, grabbed a snack and some delicious ice cream. Wow!! This ship is amazing!! I wish I could get the whole family to go with us next time.

Disney Fantasy Day 2
Day 2 started rough, wanted to sleep in but there are so many fun things going on we just don’t want to miss a thing! The water was still rough, skies were cloudy and we even got some rain right after lunch but then it cleared up and the waters calmed. Each of us took a couple hours to do our own thing. Austin back at the Vibe, Kirstin met up with a group her own age and I ventured off to have lunch and check out a show (Buckets N Boards) Hilarious!! These guys were so talented with their drum sticks, different size plastic buckets, and the comedy they performed had me in tears. Amazing the entertainment Disney offers. 10269404_10202314664400466_1804098957874787238_nThen, back to the room to meet with Kirstin and off to Bingo we went. Poor thing was one number away from covering her card to win $300 and someone else yelled Bingo. Then, we decided to skip the formal night dining and ordered room service and just vegged. We watched movies. They offer all sorts of movies for free!! Then, we ventured over to the Buena Vista Theater to watch “Need for Speed” in 3D. OMG, the seating is awesome!! Super comfortable. Good movie. We ended our night by the kids running up to ride the Aqua Duck one last time for the day and grabbing drinks to bring back to the room.

I asked Kirstin to grab me the drink of the day “Bahama Mama” in one of the souvenir DCL glasses and just charge it to our room. She came back with two of them and said the bartender gave them to her and said to enjoy. Free of charge!! 10371749_10202314703561445_981480953397149217_nThe service, the attitude, the quality of Disney cruise line is amazing. I’m blown away by all they offer. The money we spent on this cruise was so well worth it!!




To follow along with Rachel’s amazing journey be sure to join us on Facebook and request to be added to the Disney Moments of Magic Chat Group! We look forward to seeing you there! If you have questions about Rachel’s Voyage you can contact her at 1-888-50MOUSE, ext. 8 (when she is back on land of course 🙂 )

Disney Gift Card Giveaway!

We are so excited to announce a new giveaway to our Facebook fans! We need you to help spread the word about our Moments of Magic Travel Facebook Page! If we reach 1000 ‘likes’  on our page by February 14th we will award one lucky fan a $100 Disney Gift Card. If we reach 2000 ‘likes’ by 2/14 we will award one $200 Disney Gift card- and if we can reach 3000 ‘likes’ by 2/14 we will award one $300 Disney Gift Card!
That means you can win up to $300 just by being a fan of our page! Be sure to tell your family and friends- message them the link or share this blog post with them!

Good luck and thank you to our amazing fans!!

Full terms and conditions: